baratunde.com - Latest Comments in How Twitter Is Humanizing Comcast And Why That’s A Terrible, Terrible Thing

Re: How Twitter Is Humanizing Comcast And Why That’s A Terrible, Terrible Thing

Sheryl Sisk Schelin — Mon, 12 May 2008 12:11:51 -0000

Holy shit. They're EVERYWHERE.

Re: How Twitter Is Humanizing Comcast And Why That’s A Terrible, Terrible Thing

Scott Westerman — Sat, 10 May 2008 13:22:28 -0000

Hey Baratunde!

Gotta admit, your post made me laugh. You'd be a good addition to the staff of The Onion (www.theonion.com), my current favorite satire site.

True, Comcast is a pretty big company. We don't always get it right, but our goal is excellent service and value, one customer at a time.

What makes this happen is over 90,000 human beings. All of us want to do good work and take pride in the continuing improvement and innovation that's going on here.

We don't see ourselves as a faceless corporate entity and are proud of Frank Eliason (out Twitter geek) and the thousands of other folks who work one-on-one with the individual customers who make our careers possible.

BTW.. I'm not part of any corporate PR machine, just another Comcaster who shares our team's passion for service. If you or any of your readers run into an issue that our excellent local teams can't fix, send us a note to we_can_help@cable.comcast.com.

You can flame or dialog with me directly at the email address below.

Best regards,

Scott Westerman
scott.westerman@comcast.net

Re: How Twitter Is Humanizing Comcast And Why That’s A Terrible, Terrible Thing

PurpleCar — Fri, 09 May 2008 23:52:56 -0000

YES! IT is engaging me! ACK! IT said IT liked my latest blog post! IT just linked me here!

I'm having a bit of an existential social media crisis here. IT's twittering is brainwashing me into thinking Comcast really does CARE about me!

This is a cult, isn't it?

(LOL Timmy Mac, yeah a LJ about cutting cables and broadband speed!)

Re: How Twitter Is Humanizing Comcast And Why That’s A Terrible, Terrible Thing

Timmy Mac — Fri, 02 May 2008 11:57:35 -0000

Maybe Comcast will start a LiveJournal to talk about its cutting.